Thinking

I've spent 25 years in B2B marketing, most of it in professional services. The articles here are reflections on what I've learned over that time, and what I'm still learning now. Since founding Pivot I've worked on everything from writing email nurture campaigns for an early-stage business to rethinking how professional services firms build their marketing function. This section is dedicated to sharing what I've learned about the topics that are close to my heart: brand clarity, proposition development, and building marketing programmes that keep working.